ITIL 4 Specialist: Plan, Implement and Control eLearning Course with Official PeopleCert Exam 2 attempts & AXELOS eBook – IT Career Certification Course code: Course Code: 1st-ITIL4PIC-E-2.

ITIL 4 Specialist: Plan, Implement, and Control Certification is recommended for IT Career and Professional Development

Overview
This integrated module focuses on five critical ITIL 4 practices:

• Change Enablement

• Deployment Management

• Release Management

• Service Configuration Management

• IT Asset Management

Designed to empower professionals in planning, executing, and managing IT services effectively, it helps drive business value through strategic alignment and operational control.

Why Get Certified?

• Industry-Recognized Certification
  Demonstrate your expertise in essential IT service management practices and your ability to manage critical operational tasks effectively.

• Top Choice for Employers
  Become a preferred candidate for IT service and support roles by validating your capability in managing and improving IT services.

• Boost Your Career
  Open doors to advanced roles in the tech industry with a globally recognized ITIL certification.

Program Format

• Delivery: Self-paced eLearning

• Duration: Approx. 12 hours

• Exam: 60 multiple-choice questions | 90 minutes | Closed book | Pass mark: 65%

• Language: English

• Renewal: Every 3 years (60 CPD points or by completing a related course)

Who Should Attend?

Ideal for IT professionals involved in service management, operations, and project implementation who want to build strong competencies in governance, execution, and control.

What You’ll Learn

Core Concepts

• Understand the purpose and principles behind the Plan, Implement, and Control practices

• Grasp how these practices support strategy execution and service governance

Practice Success Factors

• Learn key metrics and factors that measure the maturity and effectiveness of each practice

Process Integration

• Discover how to embed these practices into your organization’s value streams for seamless operations

Roles & Competencies

• Explore the essential roles and skills needed for successful planning and implementation

Supporting Technology

• Learn how IT tools and systems can enhance practice performance

Working with Partners & Suppliers

• Understand the dynamics of effective collaboration and external engagement

ITIL Capability Model

• Align your practices with industry standards through capability assessments

Achieving Practice Success

• Implement strategies aligned with ITIL guiding principles to drive business value

Key Skills You Will Develop

• Strategic Planning: Set objectives and allocate resources effectively

• Governance: Understand how to direct, evaluate, and monitor services

• Relationship Management: Build and maintain effective stakeholder relationships

Exam Preparation

• Official eBook: Your go-to reference for learning and on-the-job support

• Mock Exam: Practice in a simulated test environment

• Second Exam Attempt: One free retake included

Stay Certified with PeopleCert Plus

Maintain your certification effortlessly by:

• Logging CPD points

• Completing another course within the same suite

• Accessing exclusive insights and learning resources

Renew every 3 years | 60 CPD points required