ITIL 4 Practitioner: Information Security Management Certification is recommended for IT Career and Professional Development
Overview:
This module offers comprehensive best-practice guidance on safeguarding the information essential for an organisation’s operations.
Why Get Certified?
✔ Industry-Recognised Certification
Demonstrate your expertise in essential IT service management practices and your capability to manage critical responsibilities effectively.
✔ Preferred by Employers
Validate your ability to oversee and improve IT services, making you a top candidate for ITSM and support roles.
✔ Expand Career Opportunities
Advance your IT career with ITIL certification—opening doors to exciting roles and innovations in a rapidly evolving tech landscape.
Course Snapshot
Delivery Mode: eLearning
Assessment: 20-question multiple choice exam (30 minutes, closed book, English)
Renewal: Every 3 years with 60 CPD points or an alternative course in the same suite
Who It’s For: All IT professionals
Key Benefit: Enhanced collaboration
Format: Practice-based module
Flexible Learning: Self-paced and device-friendly
What You Will Learn
Key Concepts: Grasp the core principles of Information Security Management, including confidentiality, integrity, and availability of information assets.
Success Factors: Learn about success metrics and key practice factors that measure and drive effectiveness in security practices.
Practice Processes: Understand the key activities and integration points within your value stream for a comprehensive security strategy.
Roles & Competencies: Identify essential roles within the practice and develop capabilities to assess and manage security risks effectively.
Information & Technology: Learn how technology supports the practice through tools, controls, and automation.
Partners & Suppliers: Explore the collaborative role of external partners in strengthening your organisation’s security.
Capability Model: Align practice development with ITIL’s capability criteria for consistent, high-performing outcomes.
Achieving Success: Apply ITIL guiding principles to establish a proactive, risk-based security culture within your organisation.
Skills Gained
Strategic Planning: Define goals and align resources for tactical and operational execution.
Governance: Learn how oversight bodies evaluate and direct service management.
AI & Automation: Ensure IT systems meet stakeholder needs, with timely, budget-conscious delivery of high-quality products.
Ideal for Professionals Such As:
IT Service Managers
IT Operations Managers
Product Managers
Data Analysts
System & Network Administrators
IT Support Analysts
Solutions & Database Architects
Trusted by global companies, ITIL 4 skills are widely sought after across industries.
Learning Resource Kit
Expert-Developed Content: Created by those who wrote the official textbooks and exams.
Always Up-To-Date: Materials aligned with the latest exam standards.
Accessible: Available anytime through Canvas and downloadable for long-term use.
Diverse Resources: Includes official guides, workbooks, and quick references.
Engaging Start: Begin with a welcome video from ITSM experts to inspire your journey.
Exam Essentials
Format: 20 multiple-choice questions
Duration: 30 minutes
Closed Book
Pass Mark: 65%
Language: English
Preparation Resources:
Official eBook for exam prep and ongoing reference
Mock Exams to simulate the real test environment
Exam Retake included for added confidence
Stay Certified & Ahead
PeopleCert Membership:
Stay certified by earning CPD points through regular professional development. Get access to trends, tools, and training that help you stay competitive.
Alternative Renewal Option:
Renew certification by completing another course within the same suite and passing the related exam before your expiry date.
Renewal Requirements:
Every 3 years
60 CPD points




